Data Protection Act request letter - Select this if you do not have your statements or other information that you need to determine how much you want to reclaim.
Initial letter asking for repayment - select this once you have calculated the amount that you are reclaiming.
Letter Prior to Action - select this if your bank rejects your request for repayment.
Penalties Spreadsheet - Choose this if you know the details of the penalties or other charges and need to calculate the 8% interest on the charges